Refund Policy

This Refund Policy explains how billing, cancellations, and refunds work for Sonix4K subscriptions described on our Pricing page.

Billing cycle

Subscriptions are billed monthly in advance from the date you subscribe. Subscriptions renew automatically each billing period unless cancelled.

Cancellations

You can cancel your subscription at any time from your account settings. Cancelling stops future billing; it does not automatically issue a refund for the current billing period unless required by applicable law or noted otherwise in this policy.

Refund eligibility

Refund requests are reviewed on a case-by-case basis. Situations we generally consider include duplicate charges, billing errors, or a service issue that prevented you from using your plan as described. To request a refund, contact us with your account details and the reason for your request through our contact page.

How to request a refund

Submit a request through our contact form with the topic set to "Billing question", including your account email and the billing date in question. We will review your request and follow up with next steps.

Processing time

Approved refunds are processed back to the original payment method. Processing times can vary depending on your payment provider.

Changes to this policy

We may update this Refund Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

sonix4kiptv.com